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Setting up of Aayakar Sewa Kendras during the Financial Year 2015-16- Regarding providing taxpayer services

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..... rding. Your reference is invited to the fact that the Directorate of Income Tax (O MS) is the nodal agency for setting up of Aayakar Sewa Kendras (ASKs) all over the country. Last year, we had a target of setting up 60 ASKs. It was felt by us that before identifying a particular location for setting up of a new ASK, the concerned CCIT should be consulted to avoid any communication gap at a later stage. 2. The locations for setting up all the ASKs in the last year were identified and recommended by the concerned CCIT (CCA) / CCIT, as a result of which the process of setting up of the ASKs could be carried out smoothly. On the same lines as last year, you are requested to kindly use your good offices to participate in the exercise .....

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..... le. 6. Once you have identified the requirement of nodes, you are also requested to submit your required budget for each of the ASKs recommended by you. As far as the budget is concerned, depending upon the number of nodes and going by the pattern of expenditure in the previous years, the budget for setting up an ASK is also mentioned in the annexure. It is seen that ASKs have already been setup in most of the big locations and the ASKs being setup now are mostly with 3 nodes. The budget estimates enclosed are therefore based on ASKs with a maximum of 5 nodes since it is unlikely to be exceeded. 7. Kindly appreciate that setting up of ASK is a time bound exercise and funds are to be disbursed at the earliest for its timely comple .....

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..... lating to setting up of ASK and also monitoring the functioning of ASK. 7. The budget for setting up ASK with upto 5 nodes is also enclosed. Basis of determining number of nodes/Requirement of space/Budget at ASK Centres 1. The requirement of number of nodes at ASK centers is equal to the number of Front Desks plus the number of Back Desks. In addition one node is also required for the person manning Enquiry counter. Hence, it is important to work out the requirement of Front Desks and Back Desks at ASK Centres which would ultimately be the requirement of nodes. The basis of working out requirements for Front Desk and Back Desk are given below:- Requirement of Front Desk for Receipt of Dak/ Return of Income a) There are .....

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..... 0 Dak, requirement of one Back Desk is a functional necessity. For next two block of 40,000 and 50,000, one Back Desk for each of the block is required. After that for every block of 30,000, 40,000 and 50,000, one additional Back Desk is required. It is pertinent to mention here that the Back Desk is also responsible to handle dak received through post/courier/drop box for which he has to carry out both the functions i.e. functions of FD as well as functions of BD, as this dak is not routed through the Front Desk, required to make all entries in the system. 2. The workload for ASK for Receipt of Returns of Income/Dak is determined on the following basis: Workload for Receipt of Returns: It has been the experience of the Departmen .....

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..... 1 Next 40,000 returns i.e. 2,10,000 6 1 Next 50,000 returns I.e. 2,60,000 7 1 And so on Requirement of Nodes for Receipt of Daks Effective Workload Requirement of Nodes FD BD Up to 20,000 Dak 1 1 Next 30,000 dak i.e. 50,000 2 1 Next 40,000 dak i.e. 90,000 3 2 Next 50,000 dak i.e. 1,40,000 .....

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