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Powers and Duties

Para 8 - Rules - INDIRECT TAX OMBUDSMAN GUIDELINES, 2011 - Para 8 - 8 . I. The Ombudsman shall have the powers to- (a) receive complaints from taxpayers on any matters specified in clause 9; (b) consider such complaints and facilitate their satisfact .....

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entral Excise and Service Tax Authority complained against or any other related Customs, Central Excise and Service Tax Authority to provide any information or furnish certified copies of any document relating to the subject-matter of the complaint w .....

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ed or copies if furnished, would be unfavourable to the concerned Customs, Central Excise and Service Tax Authority; (d) suggest remedial measures for redressal of grievances; (e) report his findings to the Secretary, Department of Revenue, Governmen .....

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ched offices of Central Board of Excise and Customs. II. (a) In cases where action is to be taken by the CBEC and the Directorates under the CBEC which are attached offices of the CBEC, the Indirect Tax Ombudsman shall only have powers of recommendat .....

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and Psychotropic Substances Act, 1988. III. The Ombudsman shall have the following duties: (a) to exercise general powers of superintendence and control over his office and be responsible for the conduct of business in his office; (b) to maintain co .....

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ion or document; provided that nothing in this clause shall prevent the Ombudsman from disclosing information or documents furnished by a party in a complaint to the other party or parties, to the extent considered by him to be reasonably required to .....

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o the attention of the CBEC and the Ministry of Finance; (e) to send a monthly report to the Chairman, CBEC and Secretary, Department of Revenue in the Ministry of Finance recommending appropriate action. The report shall also highlight cases where a .....

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to furnish a report every year containing a general review of activities of the office of the Ombudsman during the preceding financial year to the Secretary, Department of Revenue, Ministry of Finance and the Chairman, CBEC along with such other info .....

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