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Powers and Duties

Para 8 - Rule - Central Excise - Para 8 - 8 . I. The Ombudsman shall have the powers to- (a) receive complaints from taxpayers on any matters specified in clause 9; (b) consider such complaints and facilitate their satisfaction or settlement by agree .....

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Tax Authority complained against or any other related Customs, Central Excise and Service Tax Authority to provide any information or furnish certified copies of any document relating to the subject-matter of the complaint which is or is alleged to b .....

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would be unfavourable to the concerned Customs, Central Excise and Service Tax Authority; (d) suggest remedial measures for redressal of grievances; (e) report his findings to the Secretary, Department of Revenue, Government of India and the Chairma .....

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ard of Excise and Customs. II. (a) In cases where action is to be taken by the CBEC and the Directorates under the CBEC which are attached offices of the CBEC, the Indirect Tax Ombudsman shall only have powers of recommendation. (b) The Indirect Tax .....

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es Act, 1988. III. The Ombudsman shall have the following duties: (a) to exercise general powers of superintendence and control over his office and be responsible for the conduct of business in his office; (b) to maintain confidentiality of any infor .....

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that nothing in this clause shall prevent the Ombudsman from disclosing information or documents furnished by a party in a complaint to the other party or parties, to the extent considered by him to be reasonably required to comply with the principle .....

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C and the Ministry of Finance; (e) to send a monthly report to the Chairman, CBEC and Secretary, Department of Revenue in the Ministry of Finance recommending appropriate action. The report shall also highlight cases where action needs to be taken ag .....

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year containing a general review of activities of the office of the Ombudsman during the preceding financial year to the Secretary, Department of Revenue, Ministry of Finance and the Chairman, CBEC along with such other information as may be consider .....

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