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Initiatives taken to improve Passenger Ammenities

News and Press Release - Dated:- 25-2-2016 - The Minister of Railways, Shri Suresh Prabhakar Prabhu said that the common people have always been the focus of all initiatives by the Indian Railways. Presenting the Railway Budget 2016-17 in Parliament .....

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e Railways has set up a dedicated IVRS system to seek direct feedback from passengers. More than 1 lakh telephone calls are made every day to seek inputs from passengers. He said, with all these measures, Indian Railways was able to give Voice to the .....

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of stations and trains. Shri Prabhu said, now there is no barrier between the common passenger and the Railways. Referring to a series of measures to significantly improve the quality of train services, the Minister said the Railways has received as .....

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