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Dedicated Structure for delivery and monitoring of Taxpayer Services in CBDT; Pendency of Grievances which are more than one year old has been reduced from 1,910 as on 25.3.2015 to only 02 as on 25.4.2016

News and Press Release - Dated:- 30-4-2016 - The Government has set-up a dedicated structure for delivery and monitoring of Taxpayer Services in Central Board of Direct Taxes (CBDT), its attached Directorates and field offices of Income Tax Departmen .....

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e responsible for overseeing the delivery and monitoring of taxpayer services. The field offices of the income Tax Department have also been directed to create similar dedicated structure and mechanism for Tax Payer Services. 250 Aayakar Seva Kendras .....

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structions have been issued to field offices to accord utmost priority to this area of work. The performance in the area of grievances redressal is periodically reviewed. Special efforts are being made to promptly dispose of older grievances register .....

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