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Setting up of call center to monitor grievances

Central Excise - 296/137/2013-CX (CPGRAMS) Pt.III - Dated:- 26-2-2016 - Government of India Ministry of Finance (Department of Revenue)< .....

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p> Reference is invited to this office letter F. No. 296/137/2013-CX.9(CPGRAMS) Pt.VI, dated 9-2-2016 wherein directions of Hon ble Prime Minister regarding timely and quality disposal of grievances were communicated. 2. Subsequ .....

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d that a PG Call Centre has been launched from 12-2-2016 which would make outbound calls right up to last official along the line with whom any particular grievance is pending. The Call .....

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