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Online system for monitoring the follow up action taken during the presentation made before the Prime Minister-Forwarding of minutes of PRAGATI meeting held on 27th Jan 2016 for follow up action on the directions given by Hon ble PM

Central Excise - 296/137/2013-CX-9/CPGRAMS/Pt.VI - Dated:- 9-2-2016 - F. No. 296/137/2013-CX-9/CPGRAMS/Pt.VI Government of India Ministry of Finance Department of Revenue Central Board of Excise & Customs New Delhi, dated 9th February, 2016 To, All Chief Commissioners/Directors General. Subject : Online system for monitoring the follow up action taken during the presentation made before the Prime Minister-Forwarding of minutes of PRAGATI meeting held on 27th Jan, 2016 for follow up action on .....

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ure that all grievances are redressed within a period of 60 days and in case it is not possible to redress the same, an interim reply should be given. II. Strict action should be initiated against the officers/locations having more complaints : You should identify the officers/locations where there are repetitive complaints and after verification of facts, these may be referred to D.G. Vigilance. III. Secretaries of all departments having substantial public dealing should personally examine 10 g .....

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