TMI BlogPublic Notice to invite to “Indirect Tax Ombudsman Guidelines, 2011″X X X X Extracts X X X X X X X X Extracts X X X X ..... ted to Indirect Tax Ombudsman Guidelines, 2011 hereinafter referred to as 'the Guidelines'. The complete Indirect Tax Ombudsman guidelines and procedure is available at: http:/www.cbec.gov.in/resources/htdocs-cbec/it-ombud/it-ombudsmanguidelines. pdf'. The Guidelines are introduced with the objective of enabling the resolution of complaints relating to public grievances against the C ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... ome First Served in sending refunds; 7. the rules prescribed for disbursement of drawback 8. the administrative instructions and circulars issued by the Central Board of Excise and Customs; 9. non adherence to prescribed working hours by Customs, Central Excise and Service Tax Officials; III. Non acknowledgment of letters or documents sent to the department IV. Unwanted rude ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... in writing by the complainant himself or his authorized representative. For complaints filed electronically, while action will be initiated by the Ombudsman, the print-out will have to be signed by the complainant at the earliest. The complaint must contain the details of the basic facts relating to the complaint and the relief sought. 5. The Ombudsman shall have the power to facilitate settlem ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... the Ombudsman shall not be bound by any legal rules of evidence. 7. The field formation of Customs Commissionerate, Kandla falls under the jurisdiction of Indirect Tax Ombudsman, Ahmedabad having its office situated at 7th Floor, Central Excise Bhavan, Near Panjara Pole, Opp. Polytechnic, Ahmedabad-380015 and the Phone No. is 07926307521, Fax No. 079-26307521 and e-mail Id : itomahd@gmail.com. ..... X X X X Extracts X X X X X X X X Extracts X X X X
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