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Disposal of Complaints received by bank Ombudsman

News and Press Release - Dated:- 1-8-2017 - The. Bank-wise details regarding number of complaints received by Banking Ombudsmen (BO) and disposed of in the last three years i.e. 2014-15, 2015-16 and 2016-17 are given in Annexure. Majority of the comp .....

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Bank-wise details of Complaint received/disposed/pending at the Offices of Banking Ombudsmen Bank Name 2014-15 2015-16 2016-17 Public Sector Banks Received Disposed Pending Received Disposed Pending Received Disposed Pending STATE BANK OF INDIA 2411 .....

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ALA 530 497 33 760 767 26 1167 1109 84 STATE BANK OF TRAVANCORE 790 766 24 819 837 6 849 782 73 ALLAHABAD BANK 1143 1095 48 1218 1167 99 1413 1326 186 ANDHRA BANK 682 680 2 1051 1023 30 1307 1285 52 BANK OF BARODA 3038 2907 131 3916 3701 346 5043 488 .....

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792 754 38 804 790 52 1254 1143 163 DENA BANK 718 683 35 784 774 45 1140 1085 100 INDIAN BANK 1246 1217 29 1369 1345 53 1673 1654 72 INDIAN OVERSEAS BANK 1534 1494 40 2376 2313 103 2633 2616 120 ORIENTAL BANK OF COMMERCE 834 788 46 1080 1039 87 1522 .....

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2141 2013 128 2249 2249 128 2559 2308 379 UNITED BANK OF INDIA 953 937 16 733 700 49 958 972 35 VIJAYA BANK 411 398 13 489 481 21 690 666 45 IDBI BANK LIMITED 854 808 46 10 9 47 2079 2033 93 Bhartiya Mahila Bank 2 2 0 1453 1410 43 16 16 43 57724 549 .....

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18 KARNATAKA BANK LTD 163 162 1 140 138 3 222 207 18 KARUR VYSYA BANK LTD 195 191 4 242 238 8 298 299 7 LAKSHMI VILAS BANK LTD 102 100 2 166 167 1 120 116 5 NAINITAL BANK LTD 15 12 3 45 45 3 25 23 5 RATNAKAR BANK LTD 127 121 6 224 219 11 417 388 40 .....

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23 3 102 100 5 DEVELOPMENT CREDIT BANK LTD. 131 128 3 263 252 14 316 301 29 HDFC BANK LTD. 5684 5542 142 7712 7815 39 9885 9331 593 ICICI BANK LIMITED 6379 6097 282 7897 7707 472 9541 9331 682 IDFC BANK LIMITED 0 0 0 1 1 0 29 24 5 INDUSIND BANK LTD .....

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