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2019 (12) TMI 163

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..... g of the GSTN, the respondents are in the process of constituting Public Grievance Committees (PGC) at the local and commissionerate level, which would also redress IT Grievances - HELD THAT:- It is not stated as to how and when the said committees would be constituted; what would be the structure and qualification of the persons who would be part of the said grievance committees, and; the mechani .....

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..... ll be responsible to monitor, and they shall ensure the rederessal of all grievances relating to the GSTN, including IT related grievances in the working of the GSTN network, and to comply with our orders, as well as the aspects on which agreements have been reached and assurances have been given by the respondents - A status report shall be filed by the Chairman and the CEO, GSTN on the next date .....

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..... ashishtha Chaudhary, SVPGSTN O R D E R 1. We have heard the learned counsel for the parties at substantial length. On 16.11.2019 we had called a meeting in pursuance of our order dated 31.10.2019, the draft minutes of the said meeting have been circulated and agreed to between the learned counsels. The minutes as finalised are annexed to and shall also form part of this order. 2. Mr. Agarwal, lear .....

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..... are in the process of constituting Public Grievance Committees (PGC) at the local and commissionerate level, which would also redress IT Grievances. However, it is not stated as to how and when the said committees would be constituted; what would be the structure and qualification of the persons who would be part of the said grievance committees, and; the mechanism that these committees would ado .....

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..... sible to monitor, and they shall ensure the rederessal of all grievances relating to the GSTN, including IT related grievances in the working of the GSTN network, and to comply with our orders, as well as the aspects on which agreements have been reached and assurances have been given by the respondents. A status report shall be filed by the Chairman and the CEO, GSTN on the next date with regard .....

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