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2019 (12) TMI 163

..... deal with all kind of grievances, including individual grievances relating to the working of the GSTN, the respondents are in the process of constituting Public Grievance Committees (PGC) at the local and commissionerate level, which would also redress IT Grievances - HELD THAT:- It is not stated as to how and when the said committees would be constituted; what would be the structure and qualifica .....

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..... avail - till the constitution of PGCs, we direct that the Chairman and the CEO, GSTN shall be responsible to monitor, and they shall ensure the rederessal of all grievances relating to the GSTN, including IT related grievances in the working of the GSTN network, and to comply with our orders, as well as the aspects on which agreements have been reached and assurances have been given by the respond .....

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..... idhi Mohan, Advocates for respondent No.4 Mr. Abhishek Gupta, EVP-GSTN and Mr. Vashishtha Chaudhary, SVPGSTN O R D E R 1. We have heard the learned counsel for the parties at substantial length. On 16.11.2019 we had called a meeting in pursuance of our order dated 31.10.2019, the draft minutes of the said meeting have been circulated and agreed to between the learned counsels. The minutes as final .....

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..... uding individual grievances relating to the working of the GSTN, the respondents are in the process of constituting Public Grievance Committees (PGC) at the local and commissionerate level, which would also redress IT Grievances. However, it is not stated as to how and when the said committees would be constituted; what would be the structure and qualification of the persons who would be part of t .....

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..... stitution of PGCs, we direct that the Chairman and the CEO, GSTN shall be responsible to monitor, and they shall ensure the rederessal of all grievances relating to the GSTN, including IT related grievances in the working of the GSTN network, and to comply with our orders, as well as the aspects on which agreements have been reached and assurances have been given by the respondents. A status repor .....

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