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2014 (5) TMI 1217 - THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHIMaintainability of complaint before District Forum - revisionary jurisdiction - sim card and the mobile number in question having been allotted to some other person - Outgoing and incoming call facility on the said mobile number could not be provided to the complainant - Consumer Protection Act, 1986 - HELD THAT:- The petitioner company was ready to compensate the complainant for this inadvertent mistake. In view of the said admission of negligence by the petitioner and having regard to the quantum of compensation awarded (₹ 20,000/-) this is not a fit case for our interference in revisionary jurisdiction. As the powers of a "Telegraph Authority" are now not vested in the private telecom service providers, as is the case here, and also in, the BSNL; Section 7B of the said Act will have no application and, therefore, the Forums constituted under the Consumer Protection Act, 1986 are competent to entertain the disputes between individual telecom consumers and telecom service providers. In the light of the said clarification, the complaint before the District Forum was clearly maintainable and the objection of the petitioner in this regard is bereft of any merit. The revision petition is dismissed.
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