Turant Suvidha Kendras streamline trade formalities at customs ports, offering document handling, grievance redressal, and expedited clearance.

Turant Suvidha Kendras (TSK) are established at customs ports to assist with trade formalities and facilitate customs assessments. Each port sets up a TSK to manage document handling and other specified functions like accepting bonds and verifying documents. TSKs also serve as grievance redressal points, with contact details available on the CBIC website. A nodal officer may be designated for grievance escalation. An Anonymized Escalation Mechanism (AEM) on ICEGATE allows importers to expedite delayed Bill of Entry clearances, with grievances routed automatically to relevant authorities for prompt resolution and status updates provided through ICEGATE.

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