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Home Acts & Rules Indian Laws Acts Consumer Protection Act 1986 Chapters List This

Consumer Protection Act 1986

Chapter: I
Section 1 : Short title, extent, commencement and application
Section 2 : Definitions
Section 3 : Act not in derogation of any other law
Chapter: II
Consumer Protection Councils
Section 4 : The Central Consumer Protection Council
Section 5 : Procedure for meetings of the Central Council
Section 6 : Objects of the Central Council
Section 7 : The State Consumer Protection Councils
Section 8 : Objects of the State Council
Section 8A : The District Consumer Protection Council
Section 8B : Objects of the District Council
Chapter: III
Consumer Disputes Redressal Agencies
Section 9 : Establishment of Consumer Disputes Redressal Agencies
Section 10 : Composition of the District Forum
Section 11 : Jurisdiction of the District Forum
Section 12 : Manner in which complaint shall be made
Section 13 : Procedure on [admission] of complaint
Section 14 : Findings of the District Forum
Section 15 : Appeal
Section 16 : Composition of the State Commission
Section 17 : Jurisdiction of the State Commission
Section 17A : Transfer of cases
Section 17B : Circuit Benches
Section 18 : Procedure applicable to State Commissions
Section 18A : Vacancy in the Office of the President
Section 19 : Appeals
Section 19A : Hearing of appeal
Section 20 : Composition of the National Commission
Section 21 : Jurisdiction of the National Commission
Section 22 : Power and procedure applicable to the National Commission
Section 22A : Power to set aside ex parte orders
Section 22B : Transfer of cases
Section 22C : Circuit Benches
Section 22D : Vacancy in the office of the President
Section 23 : Appeal
Section 24 : Finality of orders
Section 24A : Limitation period
Section 24B : Administrative control
Section 25 : Enforcement of orders of the District Forum, the State Commission or the National Commis­sion
Section 26 : Dismissal of frivolous or vexatious complaints
Section 27 : Penalties
Section 27A : Appeal against order passed under section 27
Chapter: IV
Section 28 : Protection of action taken in good faith
Section 28A : Service of notice, etc
Section 29 : Power to remove difficulties
Section 29A : Vacancies or defects in appointment not to invalidate orders
Section 30 : Power to make rules
Section 30A : Power of the National Commission to make regulations
Section 31 : Rules and regulation to be laid before each House of Parliament
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