Home Acts & Rules Direct Taxes Schemes e-Verification Scheme, 2021 This
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Para 11 - Power to specify procedure and processes - e-Verification Scheme, 2021Extract 11. Power to specify procedure and processes. - (1)The Director General of Income-tax (Intelligence and Criminal Investigation) shall, with the approval of the Board, specify from time to time, procedures and processes for effective implementation and functioning of this Scheme, with respect to the following matters:- (a) Standard Operating Procedures and techniques of verification to be followed, by the prescribed authorities while verifying such information; (b) managing administration functions such as receipt, scanning, data entry, storage and retrieval of information and documents in a centralised manner; (c) grievance redressal mechanism for handling grievances under the Directorate of Income-tax (Intelligence and Criminal Investigation). (2) The Director General of Income-tax (Systems) shall, with the approval of the Board, specify from time to time, procedures and processes for effective implementation and functioning of this Scheme, with respect to the following matters:- (a) mode and format for issue of acknowledgment of the response furnished by the addressee; (b) provision of web portal facility including login facility, tracking status of verification, display of relevant details, and facility of download; (c) call centre to answer queries and provide support services, including outbound calls and inbound calls seeking information or clarification. [F.No. 370142/57/2021-TPL(Part-I)] SHEFALI SINGH, Under Secy.
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