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Grievance redressal and facilitation measures for passengers - CBEC's Customs Manual 2023 - Customs

Extract

..... 3. Grievance redressal and facilitation measures for passengers: 3.1 At international airports more than 90% of the passengers that have nothing to declare walk through the Green Channel without interaction with Customs. Even otherwise, the Air Custo .....

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Grievance redressal and facilitation measures for passengers - CBEC s Customs Manual 2023 - Customs

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..... eir grievances. 3.2 The Notices displayed prominently at the airports also invite the public to lodge any complaint with the Commissioner of Customs or the CVC. 3.3 An Airport Facilitation Committee has been constituted to look into the complaints of .....

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Grievance redressal and facilitation measures for passengers - CBEC s Customs Manual 2023 - Customs

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