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Use of Regional Languages in Banks

Dated:- 25-4-2015 - The Reserve Bank of India (RBI) has advised the banks vide its Master Circular dated July 1, 2014 on Customer Service regarding use of regional languages in public/private sector banks as under: Displaying indicator boards at all .....

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of service and facilities available at the bank in Hind, English and the concerned regional languages. Use of Hindi and regional languages in transacting business by banks with customers, including communications to consumers. In order to ensure t .....

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