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Use of Regional Languages in Banks

Dated:- 25-4-2015 - The Reserve Bank of India (RBI) has advised the banks vide its Master Circular dated July 1, 2014 on Customer Service regarding use of regional languages in public/private sector banks as under: Displaying indicator boards at all the counters in English, Hindi as well as in the concerned regional language. Business posters at semi-urban and rural branches of banks should also be in the concerned regional languages. Providing customers with booklets consisting of all details .....

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