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Trade Facilitation Measures

DGFT - 14/2015 - Dated:- 19-1-2016 - Government of India Ministry of Commerce & Industry Department of Commerce Directorate General of Foreign Trade Udyog Bhawan: New Delhi Trade Notice No. 14/2015 Dated: 19th January, 2016 To All Regional Authorities All Exporters/Importers All Export Promotion Councils Subject : In continuation of Trade Notice No. 12/2015 dated 13.01.2016, stressing the need to maintain absolute integrity and transparency in the functioning of all DGFT offices, attention i .....

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office) will be required to enter any DGFT office including DGFT Headquarters henceforth. (ii) All queries/submissions to be made to any DGFT office shall be made by e-mail to the officer/staff member concerned. All such e-mails will be replied to within 48 hours of their receipt and the matter resolved in the prescribed timeframe. Where further clarification, etc. is required, it will be indicated in the e-mail reply for suitable response by the applicant. All e-mails by the applicant shall be .....

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he applicant will dispatch the physical documentation by speed post with a copy of the above e-mail/online submission reference to link the two and mention the same in the e-mail which can include scanned copies of the documents as attachments. (iv) Any person who wishes to submit a document or application in person notwithstanding (i), (ii) and (iii) above for unavoidable reasons, will do so by way of submission at a Receipt Desk at the Office Reception, in each DGFT office. The person submitti .....

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icant to meet an officer in person, the meeting shall be permissible only with the Head of Office or a person not below the rank of Joint DGFT who shall listen to the applicant and facilitate timely and proper disposal of the matter as above and convey a response by e-mail. It shall be strictly enforced that visitors' passes shall not be issued in any other circumstance. Visitors issued passes for meeting with Head of the Office/officers of Joint DGFT and above rank, will be strictly supervi .....

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