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Constitution of Grievance Redressal Committees at Zonal/ State level for redressal of grievances of taxpayers on GST related issues.

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..... redressal of grievances of taxpayers on GST related issues- reg. GST Council in its 38th meeting held on 18.12.2019 has decided that a structured grievance redressal mechanism should be established for the taxpayers under GST to tackle grievances of taxpayers on GST related issues of specific/ general nature. GST Council has accordingly approved constitution of Grievance Redressal Committee at Zonal/State level consisting of both Central Tax and State Tax officers, representatives of trade and industry and other GST stakeholders. 2. The constitution of each such Grievance Redressal Committee, its functions and mandate shall be as under: 2.1 Constitution of the Committee: Each Zonal/State level Griev .....

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..... Tax of the concerned State. 2.2 Term of the Committee - The GRC will be constituted for a period of two (2) years and the term of each member so nominated shall likewise be for a period of 2 years. Any member of the Committee who is absent for 3 consecutive meetings, without adequate reasons, will be deemed to have been withdrawn from the Committee and his place will be filled by fresh nomination by the Principal Chief Commissioner/Chief Commissioner of Central Tax in consultation with the Chief Commissioner/ Commissioner of State Tax. 2.3 Functions and mandate of the Committee: (i) Examining and resolving all the grievances and issues being faced by the taxpayers, including procedural difficulties and IT rela .....

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..... es to ensure timely entry of the grievances and updating the status of their disposal on the portal. The nodal officers of GSTN, Policy Wings of CBIC and GST Council Secretariat will also be able to update status of action taken at their end. The details of action taken on all issues will be displayed on the portal, which shall be available for viewing to all stakeholders to check the status of the resolution. 4. Principal Chief Commissioner/ Chief Commissioner of every Central Tax Zone in consultation with Pr. Commissioner/Commissioner of State Tax shall ensure proper functioning of the Grievance Redressal Committee for effectively redressing the GST related grievances of the taxpayers. 5. It is requested that orders cons .....

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