TMI BlogPublishing Investor Charter and Disclosure of complaints by AIFsX X X X Extracts X X X X X X X X Extracts X X X X ..... ngle place, in lucid language for ease of reference. 3. In this regard, all AIFs are advised to take necessary steps to bring the Investor Charter, as per Annexure X , to the notice of their investors in the following manner: a) In case of new schemes, disclose Investor Charter in the Private Placement Memorandum (PPM); b) In case of existing schemes, as a one time measure, disclose Investor Charter to the investors on their registered e-mail. 4. Additionally, in order to bring about further transparency in the Investor Grievance Redressal Mechanism, it has been decided that data on investor complaints received against AIFs and each of their schemes and redressal status thereof shall be disclosed by all AIFs as per format a ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... essional and ethical lines and maintain high standards of governance and transparency. Mission Maintain high professional and ethical standards within the AIF industry. Comply with all applicable regulations and co-operate with the regulators in all aspects of the AIF activity. Act in a fiduciary capacity towards the investors. B. Details of business transacted by the organization with respect to the investors: To raise capital from domestic and global investors. To invest in portfolio companies in accordance with investment strategy stated in Fund documents, with an objective to generate positive returns for the stakeholders including investors. To distribute returns to the investors as per the fund do ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... isk, realization risk, strategy risk, reputation risk, extra-financial risks such as social and corporate governance risks etc. at fund and investee company level. 5. Intimation of any non-material changes in the operations of the fund. 5.1. Non-material changes such as Bank account details Address of AIF or its Manager or Sponsor Contact details such as email-id, contact number, etc. of AIF or its Manager or Sponsor 6. Grievance redressal 6.1. Redressal of investor complaints received directly from investors and/ or from SEBI / SCORES. D. Timelines of the activity/services provided to investors : Sr. No. Description of activity/services provided by Alternative Inv ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... c. Financial, risk management, operational, portfolio, and transactional information regarding fund investments To be disclosed periodically to the investors d. Any fees ascribed to the Manager or Sponsor; and any fees charged to the Alternative Investment Fund or any investee company e. Any inquiries/ legal actions by legal or regulatory bodies in any jurisdiction As and when occurred f. Any material liability arising during the Alternative Investment Fund s tenure g. Any breach of a ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... laints through SEBI SCORES platform. On receipt of complaints, SEBI takes up the matter with the concerned AIF. 4. Investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, G Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051. F. Responsibilities of investors 1. Responsibility to inform and educate yourself 1.1. Read thoroughly all fund documents including Private Placement Memorandum, Contribution Agreement, sales literature, newsletters and understand the product. 1.2. Carefully consider all investment risks, fees, and/or other factors detailed in these documents. 1.3. Ensure and make certain th ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... Complaints Data to be displayed by AIFs for each scheme 1. Investor complaints data for the quarter ending (March/June/September/December) S.No. Investor Complaints received from Pending as at the end of the last quarter Received Resolved Total Pending at the end of the quarter Pending complaints 3months Average Resolution time ^ (in days ) 1 Directly from Investors 2 ..... X X X X Extracts X X X X X X X X Extracts X X X X
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