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Securities and Exchange Board of India (Facilitation of Grievance Redressal Mechanism) (Amendment) Regulations, 2023

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..... and Exchange Board of India (Bankers to an Issue) Regulations, 1994, the Securities and Exchange Board of India (Mutual Funds) Regulations, 1996, the Securities and Exchange Board of India (Collective Investment Schemes) Regulations, 1999, the Securities and Exchange Board of India (Issue and Listing of Securitised Debt Instruments and Security Receipts) Regulations, 2008, the Securities and Exchange Board of India {KYC (Know Your Client) Registration Agency} Regulations, 2011, the Securities and Exchange Board of India (Alternative Investment Funds) Regulations, 2012, the Securities and Exchange Board of India (Investment Advisers) Regulations, 2013, the Securities and Exchange Board of India (Research Analysts) Regulations, 2014, the Securities and Exchange Board of India (Real Estate Investment Trusts) Regulations, 2014, the Securities and Exchange Board of India (Infrastructure Investment Trusts) Regulations, 2014, the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, the Securities and Exchange Board of India (Issue and Listing of Municipal Debt Securities) Regulations, 2015, the Securities and Exchange Board of India ( .....

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..... rds "twenty-one calendar days" shall be substituted; (2) after regulation 14A, the following regulation shall be inserted, namely, -- "Grievance Redressal Mechanism. 14B. (1) The debenture trustee shall redress investor grievances promptly but not later than twenty-one calendar days from the date of receipt of the grievance and in such manner as may be specified by the Board. (2) The Board may also recognize a body corporate for handling and monitoring the process of grievance redressal within such time and in such manner as may be specified." 7. In the Securities and Exchange Board of India (Bankers to an Issue) Regulations, 1994, (1) in regulation 8A, in sub-regulation (1), in clause (d), for the words "one month", the words "twenty-one calendar days" shall be substituted; (2) after regulation 16A, the following regulation shall be inserted, namely, -- "Grievance Redressal Mechanism. 16B. (1) The banker to an issue shall redress investor grievances promptly but not later than twenty-one calendar days from the date of receipt of the grievance and in such manner as may be specified by the Board. (2) The Board may also recognize a body corporate for handling and m .....

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..... ollowing regulation shall be inserted, namely, -- "Grievance Redressal Mechanism. 16C. (1) The KRA shall redress investor grievances promptly but not later than twenty-one calendar days from the date of receipt of the grievance and in such manner as may be specified by the Board. (2) The Board may also recognize a body corporate for handling and monitoring the process of grievance redressal within such time and in such manner as may be specified."; 12. In the Securities and Exchange Board of India (Alternative Investment Funds) Regulations, 2012, after regulation 24, the following shall be inserted, namely, - "Grievance Redressal Mechanism. 24A. (1) The Manager shall redress investor grievances promptly but not later than twenty-one calendar days from the date of receipt of the grievance and in such manner as may be specified by the Board. (2) The Board may also recognize a body corporate for handling and monitoring the process of grievance redressal within such time and in such manner as may be specified." 13. In the Securities and Exchange Board of India (Investment Advisers) Regulations, 2013, in regulation 21, sub-regulation (1) shall be substituted with the follo .....

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..... er sub-regulation (4), the following sub-regulation shall be inserted, namely, - "(5) The Board may also recognize a body corporate for handling and monitoring the process of grievance redressal within such time and in such manner as may be specified." 18. In Securities and Exchange Board of India (Issue and Listing of Municipal Debt Securities) Regulations, 2015, after regulation 27B, the following shall be inserted, namely, - "Grievance Redressal Mechanism. 27C. (1) The issuer shall redress investor grievances promptly but not later than twenty-one calendar days from the date of receipt of the grievance and in such manner as may be specified by the Board. (2) The Board may also recognize a body corporate for handling and monitoring the process of grievance redressal within such time and in such manner as may be specified." 19. In the Securities and Exchange Board of India (Depositories and Participants) Regulations, 2018, (1) in regulation 7, in clause (g), for the words "thirty days", the words "twenty-one calendar days" shall be substituted; (2) in regulation 36, in sub-regulation (2), in clause (f), for the words "thirty days", the words "twenty-one calendar days .....

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