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1995 (1) TMI 384 - SC - Indian LawsWhether a banking company which renders service within meaning of clause (g) of Section 2 of the Consumer Protection Act, 1986 is liable to compensate its customers for loss of service due to illegal strike by its employees? Held that:- The provisions of Section 14(1)(d) are attracted if the person from whom damages are claimed is found to have acted negligently and such negligence must result in some loss to the person claiming damages. In other words, loss or injury, if any, must flow from negligence. Mere loss or injury without negligence is not contemplated by this Section. The bank has not been found to be negligent in discharge of its duties. Therefore, even if any loss or damage was caused to any depositor but it was not caused due to negligence of bank then no claim of damages under the Act was maintainable. Appeals dismissed.
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