Disaster Recovery (DR) Drill planned from 15th-17th February 2019 - Customs - PUBLIC NOTICE NO. 13/2019

GOVERNMENT OF INDIA OFFICE OF THE COMMISSIONER OF CUSTOMS (PORT) CUSTOM HOUSE, 15/1 STRAND ROAD, KOLKATA- 700001 F. No. SOO (Misc)-303/2018 A (G) Date: 15.02.2019 PUBLIC NOTICE NO. 13/2019 Subject: Disaster Recovery (DR) Drill planned from 15th-17th February 2019 All ICEGATE community partners are hereby informed that Directorate General of Systems, Central Board of Indirect Taxes and Customs. (CBIC) would be conducting a Disaster Recovery Drill from 1800 Hours on 15th February 2019 to 1200 Hours on 17th February 2019. 2. Activities related to Switch over from Data Centre (DC) site, Delhi to Disaster Recovery (DR) site, Chennai: Document filing at through RES/ Service Centers would be stopped at 1800 Hours on 15th February 2019 to 1000 Hours on 16th February 2019; Online payment of Customs duties for all the Customs Locations would be stopped at 1800 Hours on 15th February 2019 to 1000 Hours on 16 th February 2019; MFTP / SFTP services for message exchange would be stopped for all stakeholders for message exchange from 1800 Hours on 15th February 2019 to 1000 Hours on 16th February 2019; Document filing at Service Centers and through RES would be available as usual from 1000 Hours to 1800 Hours on 16th February 2019 at all locations; Online payment of Customs duties for all locations would be available as usual from 1000 Hours to 1800 Hours on 16th February 2019 at all locations; MFTP / SFTP services for message exchange would be available to Banks / Custodians / NSDL / Ports from 1000 Hours to 1800 Hours on 16th February 2019 as usual. 3. Activities related to Switch back from DR, Chennai to DC, Delhi: Filing of documents through RES / Service Centre would again be stopped at all locations at 1800 Hours on 16th February 2019 to 1200 Hours on 17th February 2019; Online payment of Customs duties for all the Customs Locations would be stopped at 1800 Hours on 16th February 2019 to 1200 Hours on 17th February 2019; MFTP / SFTP services for message exchange would be stopped for all stakeholders from 1800 Hours on 16th February 2019 to 1200 Hours on 17th February 2019. 4. All the Banks would be required to share their EOD files by 1900 Hours on 1 5th and 16th February 2019. without any exception. 5. Resuming operations for ail locations from DC, Delhi: Document filing at Service Centers and through RES would resume as usual from DC, Delhi from 1200 Hours on 17th February 2019. Online payment of Customs duties for all locations would be available as usual from 1200 Hours on 17th February 2019. MFTP / SFTP services would be available to all stakeholders as usual from 1200 Hours on 17th February 2019. 6. All stakeholder using MFTP/SFTP servers for message exchange are required to use only the Fully Qualified Domain Name (FQDN) (ftp.cbec.gov.in for SFTP and sftp.cbec.gov.in for MFTP) for METP / SFVTP Server at their end. This will ensure that in case of any ewentuality at the Primary Data Center Delhi and switching CBIC operations to Disaster Recovery site by CBIC, would be transparent for banks and custodians. They would not require changing any settings at their end. 7. Banks and Custodians using CBIC s M P server are strictly advised to NOT USE Public IP addresses to connect to CBIC and use FQDN ONLY as explained above. 8. In case hardcoded IP addresses are used and cannot be changed, Banks are advised to ensure that public IP s of DR, Chennai (Disaster recover site) are whitelisted at their end. 9. All stakeholders are advised to share names, contact numbers, e-mail IDs and other details of their representative who will be available during DR Activity, with ICEGATE team, for emergency contact. Contact numbers and e-mail addresses of ICEGATE team arc given as under: Role Date Name E-mail ID Contact No. ICEGATE Shift Manager 15.02.2019 Ajit Kumar Maurya [email protected] +91 8468877730 16.02.2019 Ajit Kumar Maurya [email protected] +91 8468877730 17.02.2019 Dewesh Mishra [email protected] +91 8586971542 ICEGATE Helpdesk 15.02.2019 16.02.2019 17.02.2019 ICEGATE Helpdesk [email protected] 1800-3010-1000 ICEGATE Team SPOC Name 15.02.2019 16.02.2019 17.02.2019 Aditya Tyagi [email protected] +91 9971589957 15.02.2019 16.02.2019 17.02.2019 Vikash Singh [email protected] +91 9811698079 15.02.2019 16.02.2019 17.02.2019 Abhishek Rawat [email protected] +91 9205183906 15.02.2019 16.02.2019 17.02.2019 Sh. Sumit Besra, DD ICEGATE [email protected] +91 7982002639 10. Difficulties, if any, faced in the implementation Of this Public Notice may be brought to the notice of the ICEGATE team mentioned above. (Manish Chandra) Commissioner of Customs (Port) Custom House, Kolkata