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Redressal of Exporters Grievances

Dated:- 9-5-2015 - Two institutional mechanisms are proposed for addressing the issues of exporters and for regular communication with stakeholders, namely the Board of Trade which will have an advisory role and offer a platform for discussions and c .....

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cific export promotion councils and various industry and trade bodies will continue to be the specialised institutions available for consultation from time to time. The Government is committed to easy and speedy redressal of grievances from Trade and .....

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s empowered to consider request for relaxation of policy and also to provide an opportunity for Personal Hearing (PH) before Policy Relaxation Committee (PRC), if required. (ii) To consider individual grievances of exporters/importers, Grievance Comm .....

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complaint monitoring system is in operation. Complaints of exporters/importers are being resolved on real time basis. (iv) Further, a Toll Free Number (1800 111 550) and dedicated email identity have been provided for resolving EDI and Importer-Expor .....

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