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Service charge not mandatory; govt issues guidelines

News and Press Release - Dated:- 21-4-2017 - New Delhi, Apr 21 (PTI) - Service charge on hotel and restaurant bills is totally voluntary and not mandatory, Food and Consumer Affairs Minister Ram Vilas Paswan said today after the government approved g .....

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ent has approved guidelines on service charge. As per the guidelines, service charge is totally voluntary and not mandatory now, Paswan said in a tweet. Hotels/restaurants should not decide how much service charge is to be paid by the customer and it .....

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ll up before making the final payment. If there is mandatory levy of service charge, customers can file a complaint in the Consumer Court, a senior Consumer Affairs Ministry official told PTI. Hefty fines and stringent action against violation cannot .....

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