Processing of Investor Complaints in SEBI Complaints Redress System (SCORES)

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..... Sir/ Madam, Sub: Processing of Investor Complaints in SEBI Complaints Redress System (SCORES) 1. SEBI has commenced processing of investor complaints in a centralized web based complaints redress system SCORES . The salient features of this system are: Centralized database of all complaints. Online movement of complaints to the concerned intermediaries Online upload of Action .....

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..... registered with SEBI for regulatory communications. 5. Failure on the part of the entity in updating the Action Taken Report (ATR) on the SCORES will be considered as non-redressal of complaint and will be shown as pending against the entity. 6. This circular is issued in exercise of powers conferred under Section 11(1) of the Securities and Exchange Board of India Act, 1992, to protect the .....

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