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Public Sector Banks Embrace AI-driven Debt Collection with Spocto X, Boosting Recoveries by 60 Percent

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..... Public Sector Banks Embrace AI-driven Debt Collection with Spocto X, Boosting Recoveries by 60 Percent
PTI News
Dated:- 3-4-2025
PTI
Mumbai, Maharashtra, India (NewsVoir) • Public Sector Banks (PSBs) are adopting AI-powered digital collections platforms to overhaul legacy processes, reduce NPAs, and improve borrower engagement. • Spocto X’s AI-driven platform has enabled banks to cut .....

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..... bounce rates by 25-30%, optimize recovery strategies, and ensure regulatory compliance. • At the Bharat Collections & Lending Summit, a senior executive of Central Bank of India, revealed their SMA ratio dropped from 8% to 3% after integrating with Spocto X, calling it a “transformative breakthrough.” Public Sector Banks (PSBs) are rapidly embracing AI-powered digital solutions to revolutionize .....

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..... debt collections, driven by the urgent need to reduce Non-Performing Assets (NPAs) and enhance recovery outcomes. Leading this transformation is Spocto X-a Yubi Company-whose advanced AI platform has delivered measurable results for institutions like the Central Bank of India, as highlighted at the recent Bharat Collections and Lending Summit. Youtube link: www.youtube.com/watch?v=phcqUwnQnSI A .....

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..... t the summit, Shri Sanju Mangrulkar, General Manager of Credit Monitoring & Policy at Central Bank of India, revealed a dramatic improvement in the bank’s Special Mention Account (SMA) ratio following the deployment of Spocto X’s technology. “After integrating Spocto X’s AI-driven solutions, our SMA ratio dropped from 8% in 2024 to just 3% as of February 2025. This underscores the transformative p .....

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..... otential of digital tools in reshaping debt recovery,” he stated. Gaurav Kumar, CEO of Spocto X, emphasized, “Our technology isn’t just about automation-it’s about redefining borrower engagement. With hyper-personalized strategies and seamless integration, we’re helping PSBs achieve private-sector-level efficiencies. Recent RFP wins with three major PSBs further validate our leadership in AI-dri .....

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..... ven collections.” Facing persistent challenges such as high NPAs-reportedly 40% higher in PSBs compared to private banks, per RBI data-public sector institutions are now adopting AI, machine learning, and hyper-personalized engagement strategies pioneered by fintech innovators. These technologies enable early borrower outreach, dynamic risk profiling, and optimized repayment plans, significantly i .....

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..... mproving recovery rates. Spocto X’s platform leverages predictive analytics, smart automation, and regulatory-compliant workflows to empower lenders. Its AI agents analyze borrower behavior, predict default risks, and deploy tailored interventions, reducing operational costs by up to 57% while boosting recovery efficiency. While legacy systems and rural connectivity hurdles persist, regulatory .....

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..... support for digitization-including RBI guidelines promoting ethical AI use-is accelerating adoption. Spocto X’s success in mitigating these challenges has positioned it as a preferred partner for institutions navigating this transition. As PSBs continue integrating advanced platforms, experts predict a narrowing efficiency gap with private banks, bolstering India’s financial ecosystem. Spocto X .....

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..... ’s role in this shift highlights the critical intersection of innovation and scalability in driving systemic resilience. About Spocto X – A Yubi Company Spocto X, part of the Yubi Group, is a leading end-to-end debt collections platform powered by AI agents, revolutionizing collection mechanisms for banks and consumers worldwide. Spocto X has prevented over 9 Crore accounts from becoming non-per .....

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..... forming assets, saving INR 50,000 Crores+ in expected credit losses. With 50+ top financial institutions as clients and a MENA presence headquartered in Dubai International Financial Centre (DIFC), Spocto X is at the forefront of innovation. Yubi Group is the world’s only technology company powering the end-to-end debt lifecycle, facilitating over ?1,50,000 Cr in debt volumes, reducing collectio .....

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..... ns costs by 57%, and fostering inclusivity and transparency in the financial ecosystem. Together, Yubi and Spocto are democratizing capital flow and reshaping the future of finance. Learn more at www.spocto.com. (Disclaimer: The above press release comes to you under an arrangement with Newsvoir and PTI takes no editorial responsibility for the same.). PTI PWR PWR
News - Press release - PI .....

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