9911796707
TMI Blog2024 (11) TMI 942X X X X Extracts X X X X X X X X Extracts X X X X ..... P-3) and Central Bank of India (OP-4), (collectively OPs), alleging abuse of dominance and anti-competitive practices in violation of the provisions of the Act. 2. As per the information, the Informant has been using the payment services of OP-1 since many years, including mobile wallet and UPI ID. It is stated that in April 2022, the Informant used Uber Application to travel in Gurugram for which he had set OP-1 wallet as his fare payment option. However, OP-1 Application failed to pay the fare from his mobile wallet with OP-1 despite there being sufficient balance. It also failed to deduct amount from his savings bank account in OP-4 linked with OP-1's mobile wallet. After repeated attempts, OP-1 Application sent the Informant a notifica ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... mant to upgrade to Airtel Black scheme. For closing his previous account he paid the then balance bill using the debit card issued by OP-4. Representatives of OP-3 informed him that his previous account was closed and issued him a new connection of Airtel Black scheme. However, OP-3 continuously kept on raising bills on the previous number also. He paid the same fearing interruption of service as his daughter was using internet for her professional work. 6. It is further stated that in November 2022 the abovesaid Airtel Store personnel checked it on Informant's request and remarked 'oh the previous connection had not been closed.' The Informant was told by the disconnect desk to pay the outstanding bill. As per the information, subsequentl ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... onsumer and limits competition in the market. OP-1, being a dominant player in the digital payment market, abused its position by forcing the Informant into a transaction with OP-2 without his prior knowledge or consent. Further all OPs have abused their respective dominant positions in the market. 9. In view of the aforesaid averments made in the Information, the Informant has alleged that the aforesaid conducts of OPs are in contravention of the provisions of Sections 3 and 4 of the Act. 10. The Commission considered the matter in its ordinary meeting held on 26.06.2024 and decided to pass an appropriate order in due course. 11. The Commission has carefully perused the information and material available on record. It is noted that the ..... X X X X Extracts X X X X X X X X Extracts X X X X
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