TMI BlogOnline Module for Filing & Tracking Quality Complaints/Trade Disputes relating to International TradeX X X X Extracts X X X X X X X X Extracts X X X X ..... No. 47/2015-2020 Dated: 11th February 2019 To Members of Trade and Industry All Regional Authorities (RAs) of DGFT/Development Commissioners of SEZs All Export Promotion Councils/Chambers of Commerce All Indian Trade Missions abroad Foreign Trade Division of Department of Commerce Sub: Online Module for Filing Tracking Quality Complaints/Trade Disputes relating to I ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... , etc. 2. Up to now such complaints/Trade Disputes are being filed, received and processed manually. Now an Online module has been created to facilitate filing and tracking of these Quality Complaints/Trade Disputes. It has been decided that with effect from 11/02/2019, all such complaints should be filed online as per the following protocol: FOR THE COMPLAINANT (i) Go to the DGFT web ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... e email id is functional as all future correspondence will be made on this id only. (v) The complainant, at a future date, can also provide additional material/correspondence to the DGFT RA/SEZ. While making any future correspondence with the DGFT RA/SEZ to whom the Online Application has been submitted earlier, the URN must be quoted invariably in the subject header of the email. (vi) A lin ..... X X X X Extracts X X X X X X X X Extracts X X X X ..... EZ by the concerned division in the HQ. For information of the Complainant, information regarding reassignment to another DGFT RA/SEZ will also be provided in the Update Status link. (ix) Each DGFT RA/SEZ will also regularly update position of the cases on the link Update Status so that the Complainant and the DGFT HQ can track the progress made on the grievance filed. 3. Difficulties, i ..... X X X X Extracts X X X X X X X X Extracts X X X X
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